Workplace Application: Discover a proven coaching method for helping abrasive leaders change, and ensure a better work environment for everyone. They overreact, they are controlling, they make threats and humiliate others. They are abrasive leaders and just one of them will cost you approximately $1M in turnover, absenteeism, lowered morale, and poor service. Learn why abrasive people act this way and the well-researched practice of boss whispering. You’ll leave this session with tools for empathizing with abrasive leaders and a three-step intervention to help them change their ways.
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