Connect, Then Lead

March 8, 2017
12:05pm  -  1:20pm

Workplace Application:  Learn to refine your leadership skills by demonstrating both warmth and competence.

Before people decide what they think of your message, they decide what they think of you.  A growing body of research suggests that the way to influence and to lead is to demonstrate traits of both warmth and strength. Decades of sociology and psychology research show that by first focusing on displaying warmth, then blending in demonstrations of competence, leaders will find a clearer path to influence.

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